Client Grievance

THIS IS HOW TO FILE A GRIEVANCE
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1. Go to https://www.accreditationnow.com.

2. Enter Login 10061481  and Password Jollycomet  and click on the LOG IN button.

3. Mandatory fields include Date, Time, Location (if applicable), Name, Phone and Email. The Address fields are optional.

– If you want to file anonymously put N/A for name and na@gmail.com for email.

• Describe your complaint, providing as much detail as possible.
  Describe why you believe the action was wrongful, illegal, or unlawful.
• Describe the resolution, or desired outcome, you are seeking.
• To add witnesses, type in the name and click on the + symbol.

4. Enter a password that you may use to retrieve a response from your grievance officer.

5. Select Submit.

You will see a box that contains our company number and report number. You will need this information, along with the password you created, to retrieve a response from the grievance officer.